Inner Hero Clinic’s
Privacy Policy
The Privacy Policy of Inner Hero Clinic outlines how personal information is collected, used, stored, and protected to ensure confidentiality, transparency, and compliance with applicable privacy and healthcare standards.
PRIVACY POLICY
How Inner Hero Clinic collects, uses, protects, and respects your personal information.
Inner Hero Clinic is committed to protecting the privacy, dignity, and confidentiality of every person who reaches out to us, whether as a client, a visitor to our website, or a participant in our programs. This Privacy Policy explains clearly what personal information we collect, how we use it, and how we keep it safe. It is written in plain language because you deserve to understand exactly how your information is handled.
All personal and clinical information shared during the course of services is collected, used, and stored solely for the purpose of providing safe, ethical, and effective care. Information is maintained securely using encrypted and privacy-compliant systems. We do not disclose your information to third parties without your informed consent, except where required or permitted by law (e.g., risk of harm to self or others, suspected abuse of a child or vulnerable person, or court order).
Electronic communication (including email and virtual platforms) is used with your consent and carries inherent privacy risks. While reasonable safeguards are in place, absolute confidentiality cannot be guaranteed in digital communication.
You have the right to access your records, request corrections, and withdraw consent for certain uses of your information, subject to legal and ethical obligations.
This policy is informed by the Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), the Freedom of Information and Protection of Privacy Act (FIPPA), and the standards and ethical guidelines of the College of Registered Psychotherapists of Ontario (CRPO).
We will always ask for your informed consent before using your information for any purpose beyond direct service provision.
UPDATES TO THIS POLICY
We review this Privacy Policy regularly and update it as needed to reflect changes in law, our practices, or the services we offer. The most current version will always be available on our website. We will notify active clients of any material changes.
DISCLAIMER
The services provided by Inner Hero Clinic are intended for therapeutic support, personal development, and emotional well-being. While our work is grounded in evidence-based and trauma-informed approaches, results may vary and are influenced by individual circumstances, engagement, and readiness for change.
Content shared on this website, including resources, blog posts, and program descriptions, is for informational purposes only and does not constitute a therapeutic relationship unless formally established through an intake and consent process.
Our services are not a substitute for medical advice, diagnosis, or emergency mental health care. If you are experiencing acute distress, crisis, or risk of harm, immediate support should be sought through appropriate emergency services.
By engaging with this website and our services, you acknowledge and accept these limitations and understand the scope of care provided.